POLICIES

 

Once you're in our castle, you're in! 

To keep you and our staff safe, due to COVID-19 all sales are final and no exchanges or returns are permitted at this time. If you so happen to be unhappy with your purchase, we do offer in store credit that can be applied to your next purchase.

We encourage all of our Kings and Queens to read our ingredient lists prior to purchasing to ensure that our products are suitable for you and your skin type. 

 

 

Here at The Lordess Co. it is our main priority to make your self care experience a luxury!

Processing can take up to 7 business days, while your shipping method can take as much time as the postal service projects. Unfortunately, due to COVID-19 there have been delays on all orders with all carriers and is out of our control. However, we are more than happy to assist you with tracking your order, if necessary!

Please note that your shipping method is applied to your order after the allotted time for processing. Allow the full 7 business days of processing before inquiring about your order's status. Your patience is greatly appreciated!